TO MAKE YOUR ORDER JUST FOLLOW THIS 3 EASY STEPS:
- YOU BROWSE OUR CATALOG AND CHOOSE GEAR YOU WOULD LIKE TO BUY BY CLICKING ON THE “ADD TO CART” BUTTON.
- YOU GO TO CART, CLICK "CHEKOUT", THEN FILL YOU DETAILS, SELECT PAYMENT METHODE AND CLICK ON THE “PLACE ORDER NOW” BUTTON. WHEN YOU DO THIS YOU GETTING INFO FOR MAKING YOUR PAYMENT.
- WHEN YOU PAID YOUR ORDER PLEASE TELL US THE CODE FOR PAYMENT CLEARANCE AND YOU ORDER SHIPPED ASAP.
It's necessary to pay and complete the order in 7 days period or it will be removed automatically. It happens so because when you begin the ordering process, the products you choose are reserved for you and kept for one week or until shipping or when the order is cancelled. If you pay cash go to a payment office personally and tell them any name you use. Please not forget that sending a 1000 EUROS or more needs the proof of ID. If you are not able to prove ID for a name you are using than it is necessary to divide your transfer in several parts. Make certain that you transfer money to the EXACT NAME (First Name and Last Name) provided by Pharmoz-Labs. Please send your payment in EURO.
It is not permitted to transfer money for Commercial purposes, so if being asked about the purpose of money transfer, say that you send money to a close relative or to a friend who is in need. But generally they don't have right to ask you the purpose of transferring money abroad.
After sending money and getting the reference number/MTCN (money control number) you should log into your account at PHARMOZ-LABS.COM and choose MY ACCOUNT menu. The 'sender' s information ' and the reference number will be on your receipt, so don't forget to save it. To finish the payment process, your order should be still available to you on PHARMOZ-LABS.COM. You must transfer money during a week of choosing your items, according to the previous instructions. In short it is necessary to make the following steps: enter MY ACCOUNT, click on YOUR ORDER, fill in PAYMENT INFORMATION (MTCN and SENDER NAME). Choose again SEND ORDER in order to send it to me. After this your order will be removed from MY ACCOUNT menu. Only in case MY ACCOUNT is empty the process was finished successfully.
SHIPPING AND DELIVERY
We ship all the gear with the registered air mail. Flat rate is 41€ Express Mail only. After the payment clearance we need 1-3 work days for handling. On average parcel needs 4 - 6 working days for arrival within Europe, beginning from the moment we ship the products. Sometimes due to post delays delivery can take up to 20 days.
FOR LARGE PACKAGES
If your package is very big it will be divided into the several small packages. No object how big your parcel is the same careful and attentive packaging is guaranteed by us as in case of a small order. Despite the size your order is very important for us. Our clients are people who move our business and every order, every person is of great importance for us. We try to follow our high standards of commerce to everybody who uses our service.
The minimum order should be 100€ plus delivery costs. It allows us to to offer you both first-class service and excellent packaging.
Do not forget that there exist several possible situations that can happen with package to cause probable shipping delays. An international delivery usually passes through the local and national postal service in the place of origin, then exportation and delivery transfer through ports of exit, transit to the place of destination with international postal service, coming-in to the place of destination and at the end regional and national postal service at the place of destination. Each subsequent step influences on the time of shipping. Even if most of these points successfully carried out in good time, inefficiency or transient inactivity in any of the previously mentioned steps is enough to make the period of delivery longer than usually. Different holidays can also be the reason of delays. It's impossible for us to be responsible for delays which are caused by events that we are not able to control. It also necessary to remember, countries that your parcel can pass through may celebrate holidays that yours may not. For example the in United Kingdom of Great Britain Guy Fawkes Day is commonly observed as a national holiday, but the surely are not celebrating the fourth of July as the United States of America are. Parcels are delivered generally three or four days after the money transfer. If it happens any delay on sending part which is our guilt we will add to your order some extra products that will cover the delivery cost as our excuse for the delay.